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Providing assistance, information, suggestions, and recommendations for the citizens of South Carolina Mission Statement:

The goal of the Office of the Ombudsman is to satisfactorily resolve or appropriately refer virtually any conceivable question, concern or request a citizen might have.

An Ombudsman...

  • Is an appointed offical who assists citizens with government issues, citizen concerns, questions, and complaints
  • Acts as a facilitator in helping citizens get in touch with the proper agency that can address their needs
  • Serves as an advocate for constituents
  • Identifies and eliminates service deficiencies
  • Continuously seeks to improve the delivery of State services to the citizens of that State
  • Listens to problems and concerns and does his or her best to help in a resolution

For assistance with your concerns:

Governor's Office of Ombudsman
1200 Senate Street, Room 104
Columbia, South Carolina 29201

Telephone: 803-734-5049
FAX: 803-734-0799
Email: mark@gov.sc.gov

The South Carolina Client Assistance Program (CAP) is housed in the Office of Ombudsman. This program has been mandated to resolve problems that interfere with the delivery of rehabilitation services to clients and applicants of Vocational Rehabilitation, Commission for the Blind, and the Independent Living Programs.

Visit the home pages of Governor Sanford and the State of South Carolina